Last Updated: January 12, 2026

Welcome to Walubigraphics. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By accessing and using Walubigraphics' website and services, you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Services

Walubigraphics is a Print-On-Demand company that provides custom printing services for various products including posters, apparel, mugs, home décor, and other personalized items. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time.

3. Account Registration

To place orders, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Orders and Payments

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

Pricing

All prices are displayed in the applicable currency and are subject to change without notice. We strive to ensure pricing accuracy, but errors may occur. If we discover a pricing error, we will contact you before processing your order.

Payment

Payment must be received before we begin production. We accept major credit cards, debit cards, and other payment methods as displayed on our website. All payments are processed securely through third-party payment processors.

5. Custom Designs and Intellectual Property

Your Content

When you upload designs or content to our platform, you represent and warrant that:

  • You own or have the right to use all content you submit
  • Your content does not infringe on any third-party intellectual property rights
  • Your content does not violate any laws or regulations
  • Your content does not contain offensive, defamatory, or inappropriate material
License

By submitting content, you grant Walubigraphics a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content solely for the purpose of fulfilling your order and improving our services.

Prohibited Content

We reserve the right to refuse printing any content that:

  • Infringes on intellectual property rights
  • Contains hate speech, violence, or discrimination
  • Is sexually explicit or obscene
  • Promotes illegal activities
  • Violates any applicable laws

6. Production and Shipping

Production Time

We will make every effort to produce and ship your order within the estimated timeframe. Production times may vary depending on product type and order volume. Custom orders may require additional processing time.

Shipping

Shipping costs and delivery times vary based on your location and selected shipping method. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.

Risk of Loss

Risk of loss and title for items purchased pass to you upon delivery to the shipping carrier.

7. Returns and Refunds

Due to the custom nature of our products, we have specific return and refund policies:

  • Defective Products: We will replace or refund products with manufacturing defects or printing errors
  • Damaged in Transit: Report damage within 48 hours of delivery with photographic evidence
  • Wrong Items: We will replace items if we shipped the wrong product
  • Customer Error: Orders with customer design errors are not eligible for refunds
  • Change of Mind: Custom printed items cannot be returned due to change of mind

To request a return or refund, please contact our customer service team within 14 days of receiving your order.

8. Quality Guarantee

We are committed to delivering high-quality products. If you are not satisfied with the print quality due to our error, please contact us within 14 days of delivery. We will work with you to resolve the issue through replacement or refund.

9. Limitation of Liability

To the fullest extent permitted by law, Walubigraphics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the specific product or service giving rise to the claim.

10. Indemnification

You agree to indemnify and hold Walubigraphics harmless from any claims, damages, losses, or expenses arising from your violation of these Terms, infringement of intellectual property rights, or misuse of our services.

11. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through good faith negotiation. If negotiation fails, disputes may be submitted to binding arbitration or the appropriate courts in [Your Jurisdiction].

14. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Contact Information

For questions about these Terms and Conditions, please contact us:

Walubigraphics

Email: support@walubigraphics.com

Phone: [Your Phone Number]

Address: [Your Business Address]

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.